Terms & Conditions
The following "Users Agreement" sets out the terms and conditions by which we provide and you may use the services provided by this web site.
When you register as a customer you are required to acknowledge you have read and accepted this agreement.
1.1 Terms and conditions
a) The Users Agreement set out what you are permitted to do and what is not permitted. A breach of the agreement may result in us dis-enabling your account thus preventing you from being able to use our service.
b) We may, from time to time, be required by law, industry standard or company policy to update and amend this Users Agreement. These changes with take effect from the time of publication of this Users Agreement, so we suggest you re-acquaint yourself with it on an annual basis.
c) Individual auctioneers may have specific terms and conditions that apply to your relationship with them, these may relate to the specific jurisdiction they operate in or the types of product they sell. The terms of the agreement with the specific auctioneer will be read to act in conjunction with this User Agreement. Where there is an inconsistency between this User Agreement and the agreement you have with a particular auctioneer, the terms of the particular auctioneer are deemed to prevail.
1.2 Service usage
a) The service is provided to you personally and is not to be on-sold to a third party.
b) We are permitted to remove any information on our site that is deemed to contravene and law or regulation pertaining from time to time or that we consider offensive.
c) If you engage in any fraudulent activity or activity that we consider may be fraudulent, likely to deceive or offend we may dis-enable your account and take further action to remedy any damage caused.
1.3 System Stability & Integrity
a) We undertake at all times to do what we can to maintain a level of service with equal access to all.
b) You undertake not to do any act intended to interrupt the service provided by this site.
c) If, in our determination you have committed any act intended to compromise the security of our site, the data of our customers or the integrity of our service we may dis-enabling your account and take further action where remedy any damage caused.
d) The Auctioneer expressly states that in the event of a software failure, system failure, or general faults that compromise or fails the intended use and does not give all bidders and vendors the intended opportunities to either bid or sell then the auctioneer and buyer both acknowledge that the Auctioneer absolutely reserves the right to cancel an invoice or not deliver assets or equipment that may have been purchased by the buyer or an invoice may have been raised to the buyer. The Auctioneer states he has 48 hours from the closing time of the Auction to notify the buyer of the cancellation of the transaction as a result of software or system failure. The Auctioneer acknowledges and warrants he will provide a full refund with any buyers premium on any bid cancelled by the Auctioneer as a result of software or system malfunction
a) You must be able to form a legally binding contract (ie over 18 years of age or over, not an undischarged bankrupt, etc)
b) Registration with us is required to use our service. To do so you must provide your name, address, email, password and phone number.
(i). You must not provide false or misleading personal information
(ii). You will endeavour to maintain your personal information as accurate.
(iii). You undertake to keep your log in details and password secret to avoid any un-authorised use of our service.
c) Your personal information provided during the registration process will only be used in the manner stipulated in our Privacy Statement.
d) If we disable your account, you may not register again.
3. RIGHTS AND OBLIGATIONS
a. Prior to placing a bid it is your responsibility to make yourself aware of the specific sales conditions surrounding each item, especially, but not limited to, the currency specified, the location of the item, its condition, payment options and the time in which it must be collected.
b. A Bid placed at auction, either online, by absentee or in person, is an Offer to Purchase. Once a bid has been accepted by the auctioneer there is a binding contract between you and the auctioneer to purchase the item at the final bid amount plus any additional fees and charges associated with that item.
c. Although all care and attention is paid when we describe and photograph items for sale, these are proved as guidance only and you should avail yourself of the inspection times to assure yourself of the exact nature and condition of the item you are bidding on.
d. When you place a maximum bid, higher than the next bid increment your offer is for the Maximum bid amount.
e. Engaging in any activity, either solely in concert with another aimed at manipulating the final bid price or corrupting the bidding process will result in immediate termination of your bidding privileges. To this end a bid cannot be withdrawn or amended once placed.
f. If you are a successful bidder you are obligated to pay the final bid price plus the fees and charges associated with that purchase in the time limited specified from auction to auction and lot to lot. Failure to do so will entitle us to take what measures necessary to attempt to recover the monies owing, including, but not limited to, selling the item(s) to the under-bidder at their final bid amount. You will still be liable for any shortfall or loss resulting.
g. It is a site option or preference to receive outbid notices and successful bid notices. These are provided for your information only, they are automatically generated and failure to receive such notices in no way impacts your obligations under the terms and conditions of this User Agreement.
4. THE AUCTION PROCESS
a. You must register with us to enable you to bid on any auction. Various auctions may require a registration fee which must be paid before any bids can be placed on that particular auction.
b. Implicit in placing a bid and any item is acceptance of the specific terms and conditions of that particular auction and that particular item.
c. Every auction have a specified auction Date and Starting time.
d. There are various auction Types and it is important to be aware of them as they will impact the way bids can be lodged and accepted.
No Online Bidding – these are traditional live auctions, which are typically being held in remote locations or have special conditions which prevent us from being able to offer online bidding. The information provided is there to help you in assessing the lots prior to the live auction.
Internet & Absentee Bidding Only – these are online auctions where there will be no traditional live auction. The only way to bid will be online or by submitting pre-auction absentee bids in person with the respective auction house (which will be entered online). You will be able to follow the online auction as each lot is sold, one by one. You do not have to wait for your lot to be offered as you can leave a proxy (or maximum) bid on any lot at any time.
Live with Pre-Absentee Bids Accepted – this will essentially be a traditional live auction. You will be able to place an absentee bid via the web site, however the online bidding will close prior to the commencement of the live auction. This means you may be outbid at the live auction.
Complete with All Bidding Options – these auctions are traditional live auctions. You can bid in person at the live auction or bid remotely via this website during the live auction. The web site will follow the live auction as it progresses lot by lot; allowing you to watch and bid on each lot as it is being sold.
e. Bids placed on the web site can either be at one bid increment above the current bid amount or at a greater amount.
f. A multiple lot is one where the Quantity is greater than one (1). On a multiple lot the bidding is per unit. ie 12 x Dining Chair, a bid of $10 for a quantity of 8 will obligate the bidder (if successful) to pay $10x8 ($80) plus any associated charges.
g. We reserve the right to set a Starting bid at any level, in the absence of such a minimum price being placed the minimum will be $1.
h. We may, at our absolute discretion, cancel an auction, close it early, postpone an auction or reschedule an auction, for any reason. Such a decision would not be taken lightly and maybe as a result of vendor instruction, legal requirements or technical failings.
i. An individual lot may be withdrawn from a particular auction or moved from one auction to another at our absolute discretion.
j. Bids will be ordered according to the following determinates:
(i) the $ bid amount
(ii) bid quantity bid amount (Multiple Lot only)
(iii) the time the bid was lodged
k. An individual bid may be removed from a particular lot or moved from one lot to another at our absolute discretion.
l. An individual bid may be accepted or rejected at our absolute discretion.
4.2 Auction Closure
a. The auction closes at the end of the time specified for that lot. Where there are no new successful bids in the closing time of the auction. This is typically the last 15 seconds of the sale, but may vary from auction to auction and will be specified on the Lot Details page if there is any variation. If there are any successful bids on a particular lot within the hot time, the countdown timer will be reset. When an auction is live the Auction Detail page will refresh the current bid amount and estimated closing time every few seconds. Some variation in the “Closing time” will be experienced. This may due to your connection to our server and consequently we accept no responsibility any consequences resulting from this variation. We highly recommend not attempting to place a bid at the last second.
b. If in your preferences you have selected the option to receive successful bid notices, one will be emailed to you upon your bid being accepted. This is a provided as a courtesy only.
4.3 Time Zones
The starting time for an auction is specified in the Time Zone of the hosting auctioneer. As you may be in a different time zone, every lot has an estimated time until sale.
5.1 Return of goods
a. Goods purchased at auction may not be returned where a physical inspection of the goods have been permitted.
b. If however, we have, by our description or representation of a lot, misled you and a physical inspection of the goods was not permitted or would not have revealed true nature of the goods they may be returned.
c. If you need to return a lot, we must be notified in writing within 5 days of the auction date. AS the proceeds of sale are remitted to the respective vendors approx. 10-14 days after the date of sale, the goods must also be returned to us within 10 days.
The Auction Detail Page, Lot Detail Page will state whether the bid amount, the buyer’s premium and any other fees are inclusive of GST (GST Inclusive) or exclusive of GST (GST exclusive).
Buyers Premium = percentage of the Winner's Bid Amount as identified on the Lot Detail Page. The Buyer's Premium is payable in addition to and at the same time as the Bid Amount, and will form part of the total Invoice Amount to be paid. The GST component of your purchase will be clearly displayed on your invoice.
Lot Detail Page is the page on the web site that contains all the information about a particular lot.
Privacy Statement is the statement so named and available from the page menu at the base of the Home Page.
Auction Detail Page is the page on the web site containing the specific information regarding a particular auction.
This Users Agreement is governed by and will be construed according to the law of Australia and its States and Territories. The auctioneer and you are subject to the jurisdiction of the courts of Australia and its States and Territories.
We may, from time to time, be required by law, industry standard or company policy to update and amend our User Agreement. These changes with take effect from the time of publication of this User Agreement, so we suggest you re-acquaint yourself with it on an annual basis.
Date of last revision: 3rd March 2014